HarbourFrameA digital studio in Sydney
HarbourFrame
Sydney · Digital studio · Est. on the harbour

Digital systems that help local businesses get found, trusted and contacted.

HarbourFrame builds premium websites, review systems, AI receptionists and practical marketing infrastructure for Australian local businesses.

  • Built in Sydney
  • Designed for Australian local businesses
  • Clear launch & handover
  • Private previews available

A studio, not an agency

Small enough to care. Considered enough to ship work you'd want to put your name to.

Sydney

Built and supported locally

Mobile-first

Designed for how people actually find you

Owned

Your domain, your data, your hosting

What we make

Four practical systems that work together — or stand alone.

01

Premium websites

Sites that make strong local businesses look established and easy to contact.

02

Marketing

Consistent visibility through a planned content rhythm — 15 posts a month.

03

Google review automation

Make it easy for real customers to leave honest feedback. No gating.

04

AI receptionists

Answer enquiries and take booking requests after hours and during busy moments.

A designer's notebook with handwritten notes on warm paper

Premium websites

Websites that make strong local businesses look established, trustworthy and easy to contact.

  • Mobile-first design
  • Conversion-focused structure
  • Calls, bookings & enquiries
  • Local SEO foundations
  • Analytics setup
  • Technical launch checklist
  • Private homepage preview option

Private website preview

Not ready to commit? See a private homepage preview first.

We design a believable concept of your homepage at a private URL — so you can judge the work before any paperwork.

harbour-lane-cafe.preview.harbourframe.com

Harbour Lane Café · Glebe

Slow mornings, properly made coffee, and a sunny back garden.

Open every day from 7am. Walk-ins welcome. Group bookings from six people.

Book a tableView menuEnquire now

7 — 3

Mon–Fri

7 — 4

Weekends

02

Function rooms

Concept demonstration — not a live client project

Google review automation

Make it easier for genuine customers to leave feedback — and keep follow-up organised.

01Branded request sent at the right moment
02Direct Google review link, one tap
03Gentle reminder if nothing arrives
04Internal feedback path for unhappy customers

Follows Google's review policies. No gating, no fabricated reviews, no selective suppression — your reputation is built honestly.

A hand holding a smartphone in a sunlit cafe
A warm cafe interior at dusk with a single pendant light

AI receptionists

Answer enquiries and take booking requests, even when nobody can answer the phone.

Sample transcript · After hours
Hi! Are you open this Saturday? I'd like to book for four.
We are — 7am to 4pm. I can hold a table for four at 9:30am and pass it to the team in the morning. Could I get a name and phone number?

AI-assisted. A real person follows up in the morning to confirm.

  • Website chat or voice
  • FAQ handling
  • Booking-request intake
  • Lead qualification
  • Busy-hour overflow
  • Human escalation

Marketing

A steady rhythm of content that keeps you visible to the people nearby.

Each month we plan, capture and publish 15 posts: 4 videos and 11 image posts, on the channels that actually move enquiries for local businesses.

■ Video · ▢ Image post

Potential additional deliverables — confirmed in scope call: campaign strategy, local audience targeting, landing-page optimisation, campaign tracking, monthly reporting, content or offer guidance. We don't promise guaranteed leads, revenue or rankings.

A flat-lay of content planning with printed photos and brass paperclips

The pattern we keep seeing

Strong local businesses with quiet websites, missed calls, and a Google profile that doesn't reflect the room.

People judge a business in seconds. A dated site, an unanswered enquiry or an out-of-date review page sends them straight to the next result.

What HarbourFrame builds

A small, considered system: a site that converts, a phone that always responds, a review process that keeps the room honest, and content that keeps you visible.

Together — or piece by piece, as the business is ready.

Concept work

How a quiet site starts to feel like the business it represents.

These are concept demonstrations, not active client projects. We can produce one privately for your business before any commitment.

Hospitality

Harbour Lane Café

Concept demonstration

Trades

Glebe Electrical

Concept demonstration

Allied health

Mosman Physio

Concept demonstration

Pricing

Clear pricing for each system. Scope is always confirmed before work begins.

Starter

$400 setup

$100 / month (excluding add-ons)

or $800 once-off

Best for getting found and contacted.

A trustworthy mobile-first site with calls, enquiries and the SEO basics in place.

Discuss a website
Most chosen

Launch · retainer

$2,000 setup

$400 / month retainer

Best for multi-service businesses ready to scale.

A complete site, launch checklist, analytics and ongoing support to keep momentum.

Discuss a website

All website prices are GST exclusive. Add-ons such as extra pages, copywriting, advanced booking systems or custom integrations are scoped and priced separately.

Scope, deliverables and timing are confirmed in a short scope call before any work begins.

Process

Five clear steps from first call to handover.

  1. 01

    Conversation

    A short call to understand the business and what gets in the way.

  2. 02

    Private preview

    A believable concept of your homepage at a private URL — no commitment.

  3. 03

    Scope & quote

    A clear written scope with timelines and fixed pricing.

  4. 04

    Build & launch

    Designed, built and tested with a technical launch checklist.

  5. 05

    Handover & care

    You own everything. We stay close for support and iteration.

Industries we work with

Local businesses that depend on being found, trusted and contacted quickly.

  • Hospitality & cafés
  • Trades & home services
  • Health & medical
  • Allied health & wellness
  • Legal & professional
  • Independent retail

Frequently asked

The questions we hear most often.

Most websites launch in 3–6 weeks from scope sign-off. We schedule clearly and keep you in the loop weekly.

Get in touch

Tell us about the business. We'll come back with a short, honest plan.

Most replies arrive within one business day. No sales pressure — if HarbourFrame isn't the right fit, we'll say so.

Email · harbourframe@gmail.com

Studio · Sydney, Australia

We reply from a real Sydney inbox — no funnels.